Greenbank, Qld HPS SDA Sold with Long-Term Tenancy and Reliable NDIS Income

Annual gross income
Funding from NDIS: $87,846 Reasonable rent contribution: $30,342 Total: $118,188 Gross Yield: 11%
Background
This is a HPS property that was already running with an income stream when sold. 1 NDIS funded participant is living there with his family. This option pays less than the full potential of the property however, it is a safe option and the family pays a reasonable rent contribution. Sold for $1,080,000

Challenges
- Misunderstanding of Participant-First Protocols
Interested buyers and their advisors did not understand that tenanted NDIS properties must prioritise the participants’ wellbeing, making routine inspections or building and pest access difficult or even inappropriate.
2. Inexperienced Brokers and Valuers
Some brokers claimed NDIS experience but submitted residential valuers, which is inappropriate for an income-generating SDA asset that requires a commercial valuation approach.
3. Legal and Procedural Misguidance
Buyers were receiving advice from solicitors unfamiliar with SDA transactions, leading them to demand unnecessary inspections or conditions that went against the nature of a running HPS home.

Solution
- Educated Buyers Early
We set expectations from the outset: if a buyer couldn’t work within participant-first protocols — including accepting the existing building and pest report — the deal could not proceed.
2. Direct Engagement with Valuers
When brokers failed to follow NDIS valuation guidelines, we intervened directly with valuers to explain the income-based assessment model and SDA-specific context.
3. Hands-On Guidance
We worked closely with the eventual buyer, personally guiding them through the unique requirements of the sale, the NDIS income structure, and loan approval processes.
Result and Impact
✅ The property sold for $1,080,000, despite the challenges. ✅ Secured buyer acceptance of the existing building and pest report, preventing unnecessary tenant disruption. ✅ Proper commercial valuation completed, enabling successful finance approval. ✅ Gross income of $118,000 per annum achieved, with an 11% gross yield. ✅ Demonstrated the importance of a participant-first mindset and specialist knowledge in live NDIS property sales.
Insight and Expertise
This case highlights the critical importance of working with professionals who truly understand SDA and the participant-first framework. Selling an operational HPS property is not the same as selling a standard investment or residential asset. From valuation to finance to inspections, every step must account for participant needs, income structure, and specialist SDA compliance. By filtering out uninformed buyers early, communicating directly with valuers, and supporting our buyer through every step, we ensured a successful, ethical, and efficient outcome.